In order to uninstall Bitdefender security agent, please follow below steps:
- Download the Uninstall Tool from : https://www.bitdefender.com/site/Downloads/uninstallIntro/uninstall_business.html
- Move the BEST_uninstallTool.exe in the machines C:\ root directory.
- Boot the machine in Safe Mode and while in Safe Mode, open a CMD console with Administrator rights and run the following commands:
- RUN: cd C:\
- RUN: BEST_uninstallTool.exe /bdparams /bruteForce /destructive
While still in Safe Mode, navigate to each of the below paths for folders and registry keys and delete them if present:
- HKEY_LOCAL_MACHINE\SOFTWARE\Endpoint Security
- HKEY_LOCAL_MACHINE\SOFTWARE\Bitdefender\
- C:\Program Files\Bitdefender; (remove if present)
- C:\Program Files (x86)\Bitdefender; (remove if present)
- C:\ProgramData\bdkitinstaller; (ProgramData system folder is Hidden turn Hidden files on first remove if present)
- C:\ProgramData\bdlogging; (ProgramData system folder is Hidden turn Hidden files on first remove if present)
- C:\ProgramData\Bitdefender; (ProgramData system folder is Hidden turn Hidden files on first remove if present)
- Restart the machine. The system should no longer have any remnant files from previous BEST installations.